Frequently asked questions


Your questions answered

Which is the best method for ear wax removal?

Microsuction is the quickest and safest method as it avoids chances of touching the sensitive skin of your ear canal or any contact with the ear drum ensuring wax removal comfortably with very minimal risk of any further complications.

When do i need to consult an audiologist for ear wax removal?

The common symptoms of wax build up includes itching in the ears, discomfort, ear pain, tinnitus or buzzing in the ears, feeling of reduced hearing, blocking sensation and infections. So it is advised to talk with a hearcare professional and get an appointment fixed if you have any of these symptoms.

Are there any side effects for ear wax removal?

Microsuction is a very safe method and side effects from it are rare but sometimes it may cause temporary side effects like feeling dizzy or faint, damage to the ear drum, noise induced damage or infections. These are very unusual complications and your audiologist or the healthcare professional dealing with the procedure are experienced and qualified to minimize or manage any side effects that may cause.

How are my hearing aids affected by wax?

Impacted wax can cause temporary or sometimes permanent damage to your hearing aids or you may need to clean your hearing aids more frequently to ensure it is functioning properly. It can also cause discomfort or poor fitting of your hearing aids as well as can cause your hearing aid to make a whistling sound.

Is ear wax removal at home safe?

It is not recommended to use any kind of objects such as cotton buds in the ears to remove wax as it further pushes the wax away and can cause build up rather than removing it. This can also cause damage to your ear drum and can even lead to infections and hence ear wax removal at home is not safe and should be left with the professionals.

What should i do before coming for an ear wax removal appointment?

Your audiologist might ask you to ask to use olive oil drops which naturally softens your ear wax before you appointment based on your history. These are not advised if you have a history of ear infections or if your ear drum is perforated so it’s best to get an advice from a professional and to follow their guidance about it’s use and dosage before your appointment.

Are Hopi Ear Candles safe?

The ears and eyes are the most delicate parts of the human body exposed to the elements. It’s worth putting in a word in about Hopi Ear Candles. This a dangerous procedure carried out mainly in the USA as they do not offer a free healthcare service. Unfortunately General Practices stopped offering ear wax services in the UK in Sept 2021 so patients are now exploring their options. Since 1996 The FDA. The food and drug administration has taken action against companies promoting this. The MHRA, the United Kingdom’s regulatory authority will follow suit if these products continue to be promoted in the UK. They are not safe. They are dangerous and they are ineffective.

We are committed to exceptional service at a time that suits you. We offer appointments 7 days a week

Ear MicrosuctionFrom £40 for 1 earand £55 for 2 ears

Ear microsuction is where the ear wax is gently removed via a small suction device.

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Ear IrrigationFrom £40 for 1 earand £55 for 2 ears

Ear irrigation is where controlled low pressure water flows into the ear until the wax is removed.

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